Showing 1–12 of 16 articles

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Digital Safety Basic 2 min High

How a small club loses money through a fake treasurer email

A volunteer group can lose money through a plausible payment request, especially during a change of treasurer. Keep account ownership, payment verification, and a second review explicit.

Business controlsEmail securityPayments
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Digital Safety Basic 3 min High

What to do with a bank or payment alert you did not start

An alert might describe real account misuse or be part of a scam itself. Use the service’s established app or a trusted contact number to distinguish the two.

Account securityIncident responsePayments
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Digital Safety Basic 3 min Low

What to do with a delivery text you were not expecting

An unexpected delivery message may use a small fee or an address problem to collect card details. Check the parcel through the courier’s established app or website.

Account securityPaymentsPhishing
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Digital Safety Basic 2 min Medium

What to do with an invoice you were not expecting

An invoice can look routine while naming the wrong beneficiary or describing work that was never agreed. Check the business context and destination before paying.

Business controlsEmail securityPayments
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Digital Safety Basic 2 min High

What to do when a familiar voice asks you for money

A familiar-sounding voice is not enough to confirm identity. When a call asks for money or secrecy, verify the situation through another known contact route.

Family safetyPaymentsScam prevention
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Digital Safety Basic 3 min Medium

How to set up a child’s game account without handing over yours

A child’s game account should not depend on handing over a parent’s email, payment account, or password. Use the platform’s family features and age-appropriate controls.

Account securityFamily safetyPayments
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Digital Safety Basic 2 min Medium

How to give after a disaster without paying a copycat

An urgent appeal can impersonate a real charity. Find the organization independently and confirm the donation route before entering payment details.

NGO securityPaymentsScam prevention
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Digital Safety Basic 3 min Medium

How to tell a fake shop from a real one before you pay

A polished storefront and a secure connection do not prove that a seller will deliver. Look for a verifiable business, credible contact details, and payment options with understandable protections.

Browser securityConsumer safetyPayments
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Digital Safety Basic 3 min Medium

How to check a job offer before you pay or send documents

A convincing recruitment message can be a way to collect payments or identity documents. Confirm the vacancy and recruiter through the employer’s independently found contact details.

Identity protectionPaymentsScam prevention
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Digital Safety Basic 3 min High

When someone you met online asks you for money

A relationship built through messages can still involve a false identity. Requests for urgent transfers, investments, or secrecy deserve an independent pause and check.

Identity protectionPaymentsScam prevention
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Digital Safety Basic 3 min High

What to do when a message says a relative is in trouble

A frightening message can make verification feel like a delay. Contact the relative through a number or channel you already know before sending money or sharing an authentication code.

Family safetyPaymentsScam prevention
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Digital Safety Basic 3 min Medium

What to check before you scan a QR code

A QR code is a shortcut to information, often a website address. The important question is where it takes you and what that destination asks you to do.

PaymentsPhishingQR codes
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