Showing 1–12 of 15 articles
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What to do if someone is using your identity
Identity misuse can involve different services and different remedies. Record what you know, secure affected accounts, and contact the organizations handling the actual misuse.
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What to do with a bank or payment alert you did not start
An alert might describe real account misuse or be part of a scam itself. Use the service’s established app or a trusted contact number to distinguish the two.
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What to do with a delivery text you were not expecting
An unexpected delivery message may use a small fee or an address problem to collect card details. Check the parcel through the courier’s established app or website.
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What to do with an invoice you were not expecting
An invoice can look routine while naming the wrong beneficiary or describing work that was never agreed. Check the business context and destination before paying.
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How to install the real software update and ignore the fake one
An update prompt should lead back to the software’s established update mechanism or official publisher. A web advertisement claiming an urgent update is a different starting point.
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What to do when a familiar voice asks you for money
A familiar-sounding voice is not enough to confirm identity. When a call asks for money or secrecy, verify the situation through another known contact route.
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How to give after a disaster without paying a copycat
An urgent appeal can impersonate a real charity. Find the organization independently and confirm the donation route before entering payment details.
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How to tell a fake shop from a real one before you pay
A polished storefront and a secure connection do not prove that a seller will deliver. Look for a verifiable business, credible contact details, and payment options with understandable protections.
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How to check a job offer before you pay or send documents
A convincing recruitment message can be a way to collect payments or identity documents. Confirm the vacancy and recruiter through the employer’s independently found contact details.
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When someone you met online asks you for money
A relationship built through messages can still involve a false identity. Requests for urgent transfers, investments, or secrecy deserve an independent pause and check.
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What to do when a message says a relative is in trouble
A frightening message can make verification feel like a delay. Contact the relative through a number or channel you already know before sending money or sharing an authentication code.
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What to do when someone says your computer is infected
An alarming pop-up or unsolicited caller may claim your computer is infected. Do not grant remote access or make a payment on that person’s instructions.
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