What to do if someone is using your identity
Identity misuse can involve different services and different remedies. Record what you know, secure affected accounts, and contact the organizations handling the actual misuse.
What to do when you think an account has been taken over
Regaining the password is only the start of account recovery. Check active sessions, recovery details, mailbox rules, connected applications, and the device used to sign in.
What to do with a bank or payment alert you did not start
An alert might describe real account misuse or be part of a scam itself. Use the service’s established app or a trusted contact number to distinguish the two.
What to do with a delivery text you were not expecting
An unexpected delivery message may use a small fee or an address problem to collect card details. Check the parcel through the courier’s established app or website.
What to do with an invoice you were not expecting
An invoice can look routine while naming the wrong beneficiary or describing work that was never agreed. Check the business context and destination before paying.
How a dating app can point at your home
A profile can reveal more location information than its map setting suggests. Photos, routines, workplace details, and linked social accounts can combine into a recognizable pattern.
Change the password your camera or router shipped with
A camera or router’s factory credentials are only part of its access setup. Check local administration, cloud accounts, recovery, and any remote access that remains enabled.
How to use hotel and café Wi-Fi
Choose the network deliberately, inspect unexpected sign-in demands, and keep sharing settings appropriate for a public connection. Do not install unfamiliar software to satisfy a hotspot prompt.
How to charge your phone in public
Using your own charger or a suitable power bank keeps the charging route under your control. Treat any prompt for data access as a separate decision from receiving power.
What to do with a USB stick you do not recognise
An unknown USB device is not just an unexplained set of files. Connecting it can expose a computer to unexpected hardware behavior as well as unsafe content.